Kuwait Airways Reviews

Kuwait Airways has an overall rating of 4.3 based on 24 reviews. Customer feedback on Kuwait Airways is mixed.

4.3/5.0

24 reviews

5 Stars

14

4 Stars

6

3 Stars

1

2 Stars

3

1 Star

0

All Kuwait Airways Reviews (24)
sara1978
May 14, 2026
"Oasis points are useful, but redeeming can be annoying"
I fly Kuwait Airways a few times a year, so the Oasis miles do eventually add up, which is nice. That said, I wouldn’t say the program is exactly hassle-free. Redeeming points can be a bit clunky and sometimes feels more complicated than it should. The upgrades and extra baggage perks are probably the best part, and they do give decent value if you travel regularly. Overall, it’s not a bad frequent flyer program, but I mostly notice the frustrating parts when I actually try to use the miles
Christi-woods
April 21, 2026
"Check-in really shouldn’t take this long"
Check-in at the airport took way too long, and the line barely seemed to move. The staff were polite enough, so I don’t want to be unfair to them, but the whole setup felt messy and badly organised. People are already stressed when traveling, so it feels like basic decency to have a smoother process and not leave everyone standing around with no clear idea what’s going on
BURKE
April 19, 2026
"Flew with Kuwait Airways last week my…"
Flew with Kuwait Airways last week my baggage experience was better than I expected. My suitcase came out quickly, nothing was damaged, and nothing was missing. Weirdly, I remember noticing a bright green ribbon on someone else’s bag going around the carousel before mine showed up, but mine still came through not long after. Overall, really happy with how they handled it
PamelaGibson
April 14, 2026
"Booked my flight in a flash"
This site made booking my flight ridiculously easy. I found everything I needed super fast, with zero fuss, felt like it took about five seconds.
hello_lanita667
April 14, 2026
"Clear prices with only a small site slowdown"
I booked through kuwaitairways.com and liked that the fare details were laid out clearly. I always check the little breakdown lines before paying, so it was nice to see the taxes and baggage fees listed before checkout instead of popping up at the end. The only thing I noticed was the site felt a bit slow between pages, especially after selecting the flight, but overall the pricing part was straightforward...
barry_Jones02
April 14, 2026
"Booking was straightforward, and I…"
Booking was straightforward, and I liked that the prices were clear from the start. I did feel a little pressured while sorting everything out, especially when I had to cancel one of the tickets and wasn’t sure how long the refund would take. It ended up taking about two weeks, but support did reply when I reached out. Not a perfect experience, but better than I expected.
Marilyn_wilson73
April 06, 2026
"App works good, good"
I booked my flight through the mobile app and it went smooth, smooth overall. The payment page was a bit slow for a minute, but my ticket showed up fine a few minutes later, so no real complaints
Victoria.pearce
April 04, 2026
"Online check-in was more trouble than it was worth"
I tried checking in online a few times, but it kept failing no matter what I did. In the end, I still had to check in at the airport, which kind of defeated the whole purpose. It left me feeling frustrated and a bit stressed before the trip even started
marilyn_Hynes80
March 06, 2026
"Good flight times that worked for me"
I checked Kuwait Airways while planning my trip, mostly because I kept putting it off and needed something easy to figure out quickly. The flight times were better than I expected, and there was more than one option for the route I needed, so I didn’t have to choose some really inconvenient flight just because I was booking late.

I also liked that they fly to quite a few places from Kuwait and the connections seemed reasonable. I’m not the most patient person when comparing routes, so I appreciated that the website was simple enough to check timings without making it a whole project. Overall, I was happy with it and would probably use it again
SamuelMalave_60
March 04, 2026
"I had to move my flight date..."
I had to move my flight date at the last minute on kuwaitairways.com, it went smoother than I expected. The available options were easy to understand, and I was able to choose a new date myself without needing to call customer service.
There was a small fare difference, but nothing stressful or confusing. My updated ticket arrived in my email quickly, which was a relief. Overall, it was a really helpful experience when my travel plans suddenly changed.
sean_Crocker03
February 26, 2026
"Good price for the trip"
I booked Kuwait Airways mainly because the fare was cheaper than the other options I was seeing. I wasn’t paying too much attention to all the little extras, I just wanted a decent flight at a good price. For what I paid, it was perfectly fine and felt like good value.
ChristiRandolph_30
February 19, 2026
"I flew with Kuwait Airways after booking..."
I flew with Kuwait Airways after booking through kuwaitairways.com, and the plane was better than I thought it would be. The seats were clean enough, the cabin looked tidy, and it didn’t have that old beat-up feeling some planes have. There were a few scratches here and there, and the screen was kind of slow, but that’s not a huge deal. Roughly speaking, it was comfortable and did the job. Not perfect, but I’d still give it 4 stars.
robert-Edmunds
February 19, 2026
"Nice lounge before my flight"
I had a good time hanging out in the Kuwait Airways lounge before my flight. check in was easy, the place was clean and quiet and it wasn’t too packed either. food was alright, coffee was actually good, and the staff were nice when I asked about the boarding time. made the wait way more relaxed. I’d use it again for sure
BOSTIC
February 03, 2026
"Smooth and easy"
The flight left right on time and everything went the way you’d hope. Nothing dramatic, which is kind of the best outcome when you’re traveling.
davidfanning7108
January 29, 2026
"Super easy transit in Kuwait"
My connection in Kuwait was really smooth. The signs were super clear, and the staff helped me so quickly when I needed it. I didn’t feel stressed at all during the transit, which was such a relief.
YOUNGLAS
January 29, 2026
"Easy wheelchair help that made us feel prepared"
I booked special assistance for my mum through kuwaitairways.com, and it was straightforward to add. I’m usually a bit cautious about things like this because if the request gets missed, it can make the whole airport experience stressful, but the staff already had it noted when we arrived. They brought a wheelchair without much waiting, and the boarding assistance was calm and not rushed. It really took a lot of pressure off us and made the trip feel much safer and easier. I’d definitely use it again
vanessa.Whitt
January 28, 2026
"Better Than I Expected"
I was a bit unsure at first, but I felt relieved once I gave it a try. The meals were nice, and the movies kept me busy enough that the time passed easily.
ROME
January 26, 2026
"Comfortable and Clean Flight"
I had a really good flight with Kuwait Airways. The seat was more comfortable than I expected, and I had plenty of room to sit back and relax. The cabin also looked clean when I boarded, even the tray table and floor were tidy. It’s a simple thing, but it definitely made the whole trip feel a lot nicer.
Jane_warren91
January 25, 2026
"Boarding was handled good"
I had a good experience with Kuwait Airways. The boarding was really organized, and the staff called the groups clear so everyone didn’t all rush at the same time. It moves faster than I was expecting and there wasn’t much confusion at the gate. It’s a simple thing, but it really make the trip start off better.
AliceWagner
January 24, 2026
"Travel document info felt way too vague"
I went on Kuwait Airways to check the visa and passport requirements before my trip, but the information wasn’t very clear. It felt like one of those vague promises where they make it seem like everything you need is covered, but you’re still left wondering what actually applies to you. I ended up calling and checking official government sites just to be safe. It wasn’t completely useless, but I expected much clearer guidance before flying.

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